Confirm the network location for the install files or Admin Image are set as close to the root folder as possible.įor example: \\servername\rootfolder\Documents\Install media or admin image folder not something like \\servername\rootfolder\Engineering Software\Downloads\SOLIDWORKS Documents\Install media or admin image folder.Confirm the network location for the install file or Admin Image is a UNC path rather than a simple drive letter.For an Admin Image, adding the Share permission (full) for EVERYONE is the best way to confirm all users can access the Admin Image. Confirm the Windows User has full permission to the network folder where the files or admin image are located.If install files are on a network machine or you are using an Admin Image, use the following steps to troubleshoot this issue: Confirm neither the installation directory and installation media folder are set to sync to any Cloud Service (such as OneDrive or Dropbox).įor example: C:\Users\\OneDrive\Documents\SOLIDWORKS Downloads\SOLIDWORKS # SP#.Where the first located in the downloads folder directly is better than the one located deeper in your documents folder. (bad path) C:\Users\\Documents\SOLIDWORKS Documents\SOLIDWORKS Downloads\SOLIDWORKS 20#\SOLIDWORKS 20# SP0# (good path) C:\Users\\Downloads\SOLIDWORKS Downloads\SOLIDWORKS 20# SP0# Confirm both the installation directory and installation media are not multiple folders deep.Go to the Security tab and grant full permission to the folder. If you cannot use an Administrative account for login, locate the folder/directory showing in the error message, right click > properties.Log into the computer with a Windows Administrator account.If install files are on the current machine, use the following steps to troubleshoot this issue: Installation files were unable to be cached correctly in RAM so Windows cannot use them to write to the file location.File location’s total path exceeds 260 characters.No write permission for the file location.The most common reasons this will happen: Windows Installer Error 1304 indicates that the Microsoft Windows Installer is having issue writing to a file location.
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